Chalet 4810 brunch à Chamonix

Lovely interior but staff were rude and condescending. Will not come again.

Посещение этого места это просто какой-то детский восторг! Столько сладостей и все они наивкуснейшие ❤️❤️❤️ Попробуйте тарт с грецкими орехами, это блаженство!

A delightful pastry stop in Chamonix! The macarons were among the best we’ve ever had—perfectly soft, not dry at all, and incredibly flavorful. We also tried a selection of pralines, which were just as delicious and beautifully made. A must-visit for anyone with a sweet tooth!

Petit brunch hyper sympas et personnelnsyper accueillant et bienveillants. Tarif très correct pour la qualité! A refaire

A hidden gem, with great food and friendly efficient staff. Had breakfast here both days and the breakfast was delicious.

Cioccolata ottima! Croix de Savoie gigante! Ambiente molto carino. 2 recensione: Siamo Tornati dopo molto tempo Caffetteria ottima, pasticceria pure . Sempre un gran bel locale , pulito , attenti ma non invadenti, ci si rilassa in serenità.

Joli salon de thé avec une belle ambiance et des bonnes viennoiseries

Perfect place to enjoy a good coffee and your breakfast. Staff were welcoming and friendly. Would definitely recommend it and go back.

Warm and cozy tea house, delicious pastries and friendly personnel

I went here on the 17/1/2026 and I had a terrible experience. Everything was so extremely expensive and the quality was terrible. The staff was rude and the cafe was dirty. There was trash everywhere and it was very noisy. The only good thing about it was that it’s really cute from the outside. Everything else is terrible

20260209_kleines Cafe mit originellen Namen im Zentrum von Chamonix Mount Blanc, traditionelle Backwaren mit französischer Historie, sieht toll aus

Le comportement de la vendeuse m’a mis mal à l’aise. Manque de respect, condescendance et impolitesse sont au rendez vous. Si vous n’aimez ni votre métier, ni les clients allez travailler où il n’y a pas de relation client. Bonne journée madame.

The service at this restaurant was unacceptable. A staff member spilled two cups of hot coffee onto my friend’s puffer jacket that was hanging on the back of the chair. After this happened, there was no immediate apology and no proper assistance offered. When we pointed out that no one had even apologized, we were told that “humans make mistakes,” followed by a forced “sorry” delivered with an aggressive attitude and hostile eye contact. This did not feel sincere or professional. Instead, we were told to clean the jacket ourselves and given a note with the location of a laundry machine, then asked to return with a receipt for reimbursement. This was completely inappropriate, as the jacket is a high-end puffer that cannot be machine-washed and requires professional dry cleaning. The restaurant then offered either €35 or to cover our meal (€51.60) as compensation, which does not even cover

Normally, when a restaurant causes food poisoning serious enough for a customer to be hospitalized, the standard response is to apologize, take responsibility for the food, and cover medical expenses. In the case of my friend, a staff member spilled hot coffee over their entire body. There was no proper apology and no appropriate responsibility taken. My friend’s clothing was worth several hundred euros, yet the restaurant simply asked them to choose between having the clothes cleaned or getting the meal for free. Is this really how a restaurant of this level handles such incidents? What about the physical pain from being burned by hot coffee? What about the emotional distress and shock? Offering laundry or a free meal is not accountability — it is dismissive. This reflects an extremely low standard of customer care. ——————————————————- Normalement, lorsqu’un restaurant provoque une

A staff member spilled coffee all over my €600 puffer jacket. Instead of taking full responsibility, the restaurant asked me to choose between laundry reimbursement (€35) or food compensation (€51.90). This is completely unacceptable. When you damage a customer’s expensive clothing, covering the cleaning cost is the absolute minimum — not something the customer should have to negotiate. Shifting responsibility like this shows a serious lack of professionalism and accountability. Extremely poor service recovery. ——————————————————- Un employé a renversé du café sur ma doudoune d’une valeur de 600 €. Au lieu d’assumer pleinement leur erreur, le restaurant m’a demandé de choisir entre le remboursement du pressing (35 €) ou une compensation en repas de 51,90 €. C’est totalement inacceptable. Endommager un vêtement aussi cher et faire porter la décision au client montre un manque flagrant

Unfortunately, I had a disappointing experience here. A staff member accidentally spilled coffee on my friend’s clothes. While accidents can happen, I was surprised by how the situation was handled. Instead of simply covering the cleaning cost, the restaurant asked me to choose between reimbursement for laundry (€35) or compensation in the form of food worth €51.90. This put the responsibility on the customer to decide, even though the incident was clearly not the customer’s fault. In my opinion, covering the cleaning cost should have been a given, with any additional gesture offered on top of that—not as an alternative. The response felt more cost-driven than customer-focused. I hope the management reconsiders how they handle similar situations in the future, as better service recovery would greatly improve the customer experience. ————————————————————— Malheureusement, mon expérie

La propriétaire très sympa

Great Ambience! friendly staff. Their all deserts looked top notch and yummy 😋 but unfortunately we were too full that time and we tried only macaroons. Those are absolutely delicious 😋. Passion fruit flavor and vanilla ones are my fav.

Πήρα μια τάρτα τούρτα από τη βιτρίνα παραμονή Χριστουγέννων για τα γενέθλια του γιου μου που ήταν την άλλη μέρα και πραγματικά ηταν φρεσκότατη!! Τιμές λογικές σύμφωνα με την ποιότητα!! Το συνιστώ ανεπιφύλακτα!!

لذيذ والموقع رهيب

Endroit superbe. Dejeuner excellent au premier étage. Choix de préparation maison top Service impeccable.

Nice pastries, busy shop!

Loved the Chalet! Had breakfast there and got some work done. Amazing

Un accueil chaleureux, une pause sympa.

Nous avons décider de choisir 2 pâtisseries le 31 décembre ma fille et moi . Tout donne envie vraiment et en dégustant c est un reel délice! Nous nous sommes régalées. Cependant l acceuil sur place est juste horrible ! Nous avons l impression de déranger ! Serveuses pas aimable du tt ! Nous avons demandé un sac afin de transporter nos pâtisseries ou la laaaa qu elle erreur ! Nous somme d ailleurs répartie sans le sac ! C est vraiment dommage.

Good pastry and hot chocolate (a bit too liquid) but the seating area is small and loud. I would try to go at times without crowds.

Tudo muito caro .... e se escolher levar pra casa é um valor e se comer no local é cobrado um valor .

Le bâtiment est chouette, la vitrine aussi mais les saveurs sont un poil timides. C’est bon, pas de risques de se tromper mais ça pourrait être encore un peu mieux.

Visité en Noël, c'est un très bon endroit, sympas, bien décoré mais il faut attendre quelques minutes avant d'avoir une table

Ottima pasticceria: prodotti freschi, curati e davvero deliziosi. Consigliatissimo. Excellent pastry shop: fresh, high-quality products and delicious desserts. Highly recommended.